Emergencies in Singapore:
React Quickly and Effectively
In 2026, Singapore remains one of the safest cities in the world, but knowing who to call within a split second can save lives.
World-class efficiency
Singapore has a highly efficient emergency management system, primarily managed by the Singapore Civil Defence Force (SCDF). In 2026, the integration of artificial intelligence and real-time GPS tracking enables emergency services to respond in an average of under 8 minutes for critical cases.
Whether you are a new expat or just passing through, understanding the difference between a life-threatening emergency and a non-urgent situation is crucial to avoid putting unnecessary strain on the system. Misuse of emergency numbers can also lead to severe penalties. For more advice on your overall safety, see our guide to Safety and Practical Advice.
Emergency calls answered in under 10 seconds.
Average SCDF ambulance response time in 2026.
Full availability of emergency services and public hospitals.
Automatic location tracking of mobile calls by emergency services.
Emergency Numbers to Know
995 Ambulance & Fire Brigade (SCDF)
This number is for life-threatening emergencies only: serious accidents, heart attacks, fires and severe breathing difficulties.
- Free service for genuine emergencies.
- Ambulance sent to the nearest public hospital.
- GPS tracking activated as soon as you call.
999 Police (SPF)
Use this number in the event of a crime in progress, an immediate threat to public safety or a situation requiring rapid police intervention.
- Available 24 hours a day, 7 days a week.
- For non-emergencies, call 1800 255 0000.
- Reports can be submitted via the i-Witness app.
Non-Emergency Medical Care
For ambulance transport to a private hospital or non-critical cases (e.g. a simple fracture without distress).
Gas Leak (City Energy)
Immediate assistance if you suspect a gas smell in your home.
Consular Assistance (France)
In the event of a lost passport, arrest or death, contact the Embassy of France in Singapore.
Emergency Simulator: What should you do?
Select the situation to find out which number to call and the first steps to take.
What is the current situation?
Number to call:
Hospitals and Emergency Services (A&E)
Singapore has an extensive network of public and private hospitals. If you call 995, the SCDF ambulance will take you to the nearest public hospital. If you wish to go to a specific private facility, you must call 1777 or a private ambulance service.
Public Hospitals (Adults & Children)
- SGH (Singapore General Hospital): The largest, centrally located.
- NUH (National University Hospital): Excellent for research and complex cases.
- KKH (KK Women's and Children's Hospital): The leading address for paediatric emergencies.
Private Hospitals (24-hour A&E)
- Mount Elizabeth (Orchard & Novena): Very popular with expats.
- Raffles Hospital: Located in Bugis, with a highly efficient service.
- Gleneagles Hospital: Close to the Botanic Gardens.
Note: Private A&E fees are significantly higher. Make sure you have adequate insurance. See our guide to the Healthcare System in Singapore.
Understanding Triage (P1 to P4)
In emergency departments (A&E), patients are not seen in order of arrival but according to the severity of their condition:
How to make an emergency call
Stay calm and be precise
Take a deep breath. Clearly state your name and the nature of the emergency. The operator will speak English (Mandarin, Malay and Tamil are also available).
Give your location
Provide the exact address or a major landmark (e.g. "outside the ION Orchard shopping centre"). The GPS system will help, but confirm the location.
Follow the instructions
Do not hang up until the operator tells you to. They may give you first-aid instructions (CPR, wound compression) while you wait for the ambulance.
Other services and assistance
Emergency Psychological Support
If you or someone close to you is experiencing a severe emotional crisis, do not stay alone. Several helplines are available free of charge and anonymously.
- SOS (Samaritans of Singapore) 1-767
- IMH Mental Health Helpline 6389 2222
For French-language support, see Psychological Help and Support for Expats.
Domestic & Animal Emergencies
- Electricity (SP Power) 1800 778 8888
- Water (PUB) 1800 225 5782
- Animals in distress (SPCA) 6287 5355
- Poison Control Centre (Drug & Poison) 6423 9119
Be Prepared: Your Checklist
Documents to carry with you
- ✅ Local identity card (FIN) or passport.
- ✅ Local/international health insurance card.
- ✅ List of your known medical allergies.
- ✅ Your ICE (In Case of Emergency) contacts set up on your smartphone.
Preparing your home
- ✅ A fully stocked first-aid kit.
- ✅ Emergency numbers displayed on the fridge.
- ✅ Know the location of the nearest defibrillator (AED) to your home (often at the foot of HDB blocks).
- ✅ Download the myResponder app (SCDF).
Frequently Asked Questions
Do SCDF ambulances (995) charge a fee?
If the emergency is genuine and requires immediate transport, the service is free for residents. However, if medical staff deem the situation non-urgent, a transport fee (around SGD 274 in 2026) may be charged.
Can I ask a 995 ambulance to take me to a private hospital?
No. SCDF ambulances are required to take patients to the designated nearest public hospital to ensure rapid treatment.
What should I do if I do not speak English well during the call?
Stay calm. Operators can call on in-house interpreters for Singapore’s major languages. Try saying simple keywords such as "Accident", "Police", "Fire", "Hospital".
Do the numbers 112 or 911 work in Singapore?
Yes, the standard international numbers 112 and 911 are automatically redirected to 999 (Police) in Singapore.
What are the penalties for making a hoax call?
Misusing emergency lines is a serious offence. Offenders may face fines of up to SGD 20,000 and/or a prison sentence.
Where can I find a defibrillator (AED)?
They can be found in almost every HDB block lobby, MRT station, shopping centre and public park. The SGSafeHome app can help you locate them.
How do I report a non-urgent incident to the police?
Use the Electronic Police Centre website or call the 1800 255 0000 hotline.
Are French-speaking medical services available?
Some private clinics have French-speaking doctors. In serious emergencies, all doctors in Singapore speak perfect medical English. See our Translation Services Guide if necessary.
Can I use a mobile app in an emergency?
Yes, the Police@SG and myResponder apps are excellent complementary tools for reporting incidents.
Does my travel insurance cover private ambulances?
It depends on your policy. Always check before your departure or move. More information on Insurance for Expats.